Job: Fraud Investigator

Job Description - Fraud Investigator (1300883)

Job Description 

Fraud Investigator - 1300883 Description    Overview The Fraud Investigator has the responsibility of reviewing and researching transactions with a focus on fraud detection and mitigation. This position will interact with various business units, corporate security and risk partners to support the fraud detection and mitigation strategies of the bank, and is responsible for reviewing and analyzing customer transactions to identify and report suspicious activity to ensure compliance with all applicable laws and regulations.   The Fraud Investigator assists with business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.   Investigation Skills and Experience The Fraud Investigator will review, monitor, investigate and track results of all "alerts" tasked with fraud detection and mitigation qualified as suspicious activity.  Handles technically complex accounts involving multiple relationship, tiered and complex transactions, and ACH debit involving high risk and complex fraudster schemes.     Administrative Skills and Experience Assists in developing and updating department operation policies, procedures, forms and other documentation to provide guidance and direction to unit. Has the ability to identify and recommend changes to units' current processes to improve daily functions.  Prepares and submits Electronic Incident Reports (EIR's) to Corporate Security to provide information regarding a suspicious activity investigation.    Technical Knowledge and Skills Participates in system modifications and initiatives, and tests the system of new and updated applications (including industry standard fraud tools) provided by vendors.  Communicates with the technology group to report and resolve any outstanding issues.    Training and Presentation Skills and Experience Prepares and conducts fraud awareness workshops for staff members throughout the bank.  Possess knowledge of the fraud unit and is able train other investigators on process.  Has the ability to identify and recommend changes to units' current processes to improve daily functions.  Able to perform quality reviews of investigations previously preformed to ensure all procedures and policies were adhered to.     Qualifications   Education: College degree preferred or equivalent business experience At least five years of comprehensive technical knowledge of bank operations in order to assess suspicious activity.  Knowledge of the Bank's products and services.  Ability to access and understand information on the various bank systems.  Ability to comfortably discuss the Bank's products and services. Technical Skills: Personal computer skills must include the use of Microsoft Office (Word, Excel, Access), Metavante systems (Insight, BI), accessing signature card images, conduct internet searches, and utilize network environments.  Demonstrated writing and verbal communication skills and interpersonal skills.   A team player and can effectively and efficiently resolve problems but also has the ability to independently perform job functions.  Administrative and organizational skills with the ability to handle multiple tasks and priorities..  Knowledge and operational use of basic office equipment and personal computing equipment and applicable software.  This position requires the use of personal computer and other standard office equipment.  Must be able to work flex hours and evenings on a regular basis.  Shifts will begin as early as 4:30 am Must be able to move/lift boxes up to 30 lbs.           Job Function : Bank Operations Primary Location : Hawaii-Oahu Schedule : Full-time Job Posting : Dec 5, 2013, 12:26:28 AM Unposting Date : Ongoing