Job: SIPR Base Ops Technician I

Requisition Number  15148 Posted Date  11/25/2013 Segment  ASG City  Camp Smith State/Province  Hawaii Country  United States Requisition Type  Opening Relocation Assistance  None Available Duration  Full Time

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Opportunity Details:

Responsibilities:

This position is located in MCB Hawaii or Camp Smith, Hawaii. Candidate will provide Operation and Maintenance (O&M) and Network Engineering support to the Marine Corps SIPRNET (Classified) network infrastructure providing end-to-end troubleshooting of the network infrastructure and protocols, which may include some or all the following tasks as directed by the government: • Provide technical support for the MCEN Wide Area Network (WAN)/Base Area Network (BAN)/Local Area Network (LAN) architecture • Provide service desk support for SIPRNet related incidents, track and assist resolution of trouble tickets using local and/or enterprise Government -provided tools (i.e., Remedy, Altiris) to resolve tickets remotely or assign a local technician • Coordinate with the local G6 to schedule and support equipment refresh for SIPR equipment • Install, maintenance, update, configuration, troubleshoot hardware and software (HW/SW) • Follow local SOPs and TTPs to perform maintenance, repair, and upgrade of end user and network transport layer hardware and software • Update trouble tickets, service requests and reply to emails. • The ideal candidate will have experience using Active Directory, general print server maintenance experience, VM setup, use and navigation, and familiarity with Retina and or ACAS. • Other SIPR tasks as required Other duties as assigned.

Qualifications:

Two (2) years of college in a computer field and four (4) years of related experience or any equivalent combination of relevant education or experience for a total of six (6) years. Progressive relevant training and/or certification may be substituted for one (1) year of education or experience requirements. Must have Level I IAT certification (A+, Network+, or SSCP). Level II IAT certification preferred (Security+, GSEC, SCNP, or SSCP) The preferred candidate will have previous relevant Network experience in the DoD environment. Ability to obtain & maintain a DoD Secret clearance is required. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information and/or facilities

Physical Requirements:

Work may involve sitting or standing for extended periods of time depending on current tasking.

Work Environment:

For office work: An inside environment/cubicle (Considerations: closed quarters, close together, lighting).  Needs to be able to work well with co-workers and clients.  Clear, concise and accurate communication skills (English language) required.  Independent personal transportation to office and to offsite locations is required.  No hazards on job or unusual environmental conditions.  Office is located on site in Government spaces at MCB Hawaii or Camp Smith, Hawaii.

Equipment and Machines:

Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools required.

Attendance:

Requires ability to perform varying shift work on a 24-hour/7 day schedule.  Regular attendance of scheduled hours is extremely important.  Punctuality and regular attendance are necessary to meet deadlines.  Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.

Other Essential Functions:

Must demonstrate professional behavior at all times when dealing with customers, management and co-workers. Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others. Must maintain a positive work atmosphere by behaving and communicating in a professional manner. Independent personal transportation to office or work site is required. Travel to and from customer’s locations and the test fields may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.

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