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Job Title |  | Contracts Specialist |
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Location |  | Lahaina, HI, US |
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Organization Name |  | DRI Kaanapali Beach Club WMR |
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Department Description |  |  |
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WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.
DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International®, with its network of more than 300 vacation destinations located in 33 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australia and Africa provides guests with choices and flexibility as they design their dream vacation, whether they’re traveling an hour away or around the world. Our hassle-free, relaxing vacations give guests a truly memorable experience every time, for a lifetime.
ABOUT DIAMOND RESORTS CORPORATION
Diamond Resorts Corporation and its subsidiaries own, operate and manage vacation ownership resorts and, through resort and partner affiliation agreements, provide members and owners with access to 89 managed resorts, 163 affiliated resorts, 48 affiliated hotels and four cruise itineraries through THE Club® at Diamond Resorts International®. To learn more, visit DiamondResorts.com. |
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Brief Description |  |  |
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| | The Contracts Specialist generates legal documents (contracts) for all vacation ownership sales and performs related tasks required to complete the transaction in an expedient manner. The Specialist prepares and helps facilitate the contract for recordation as directed. |
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Detailed Description |  |  |
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JOB RESPONSIBILITIES:
- Review purchase proposals for accuracy and legibility.
- Perform data entry on legal contracts between the company and its clients, to include incentive letter preparation and processing down payments.
- Retrieve credit, loan and account history of prospective clients.
- Review contracts for accuracy (i.e., signatures, address, financing, etc.).
- Review contracts created by fellow team members for quality assurance and accuracy.
- Follow up with sales sites for corrections and recording errors.
- Prepare contracts for recordation by making copies and creating packs for distribution.
- Copy purchase proposals, club documents, etc. and transmit to appropriate departments.
- Track, monitor and transmit money from sales, cash outs, etc. Includes deposit transmittals.
- Reconcile daily batch transactions.
- Prepare opening and closing reports and distribute to the appropriate personnel.
- Maintain various sales and/or marketing logs.
- Maintain the Atlas database.
- Prepare forms for sales presentations.
- Make owner kits using various sales and marketing collateral; make copies and compile/organize contract packs.
- Support the sales sites as necessary to complete paperwork for contracts generated.
- Assist Sales and Verification departments regarding owner-related issues at point of sale or after.
- Communicate with sales sites and corporate departments via email and telephone.
- Answer telephones, file documents and perform other general clerical duties.
- Perform miscellaneous data entry and document preparation in support of other departments.
- Provide superior customer service in accordance with the Company DRIven to Excellence standards.
- Consistently practice the Meaning of Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
- Operate office machinery (i.e., computer, copy machine, fax machine).
- Perform other duties as assigned.
A more detailed job description is available upon request from the Human Resources Department.
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Job Requirements |  |  |
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QUALIFICATIONS
Required:
- Intermediate computer proficiency in Microsoft Word, Excel and Outlook.
- High School diploma, GED or equivalent.
Preferred:
- Real estate, mortgage and/or sales office experience.
- Contracts knowledge and experience.
- Financial background helpful.
- Previous experience in the hospitality or timeshare industry.
SKILLS
Required:
- Basic mathematical skills, including the ability to calculate percentages and discounts.
- Ability to type 35 WPM.
- Ability to read, analyze and interpret common technical journals, financial reports, professional journals and/or government regulations.
- Ability to handle stressful situations.
- Excellent customer service skills.
- Excellent interpersonal and communication skills.
- Time management; the ability to organize and manage multiple priorities.
- Problem analysis and problem solving skills.
- Initiative and adaptability.
- Detail oriented.
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Additional Details |  |  |
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Diamond Resorts International® offers:
- Excellent earning potential.
- Excellent benefits program including company matching 401(k).
- Eligibility for our tuition reimbursement program.
- Resort Privilege Program (eligibility for travel discounts).
- Industry leading training program.
- Fun working environment.
- Unlimited real growth opportunities.
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How To Apply |  |  |
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- Click on the APPLY NOW icon to begin the application process.
- If you already created a profile, your information will be loaded automatically onto the screen for review.
- Provide all information requested; items marked with an asterisk [*] are required.
- If you need to correct an entry on the previous screen, use the BACK button on the application (not the BACK button or arrow on your browser's toolbar).
- Click on the UPLOAD RESUME button to attach an updated resume to your application. Ensure you remove the old resume by clicking on the DELETE icon under the Documents section.
- When ready, use the SUBMIT button to forward your application to our Recruitment team.
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Amount of Travel |  | Up to 25% |
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Work At Home |  |  |
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