| Company: | Hawaii Family Medical Centers |
| Job Title: | Medical Assistant Trainee |
| Exempt or Non-Exempt: | Non-Exempt |
| Island: | Kauai |
| City: | Lihue |
| Location: | Kuhio Medical Center |
| Employment Type: | Full Time |
| Job Summary: | As an active participant on the care team, assists in the population health management and direct patient care to the Medical Center's patients under the direct supervision of a physician or nurse practitioner. |
| Duties and Responsibilities: |
- Assists in the implementation of care coordination and nursing duties within the scope of education, knowledge and experience and with appropriate supervision by a physician.
- Utilizes the electronic medical record system to assure complete documentation of the patient's record and care plan; assure that records are accurate and all pertinent info is documented.
- Actively participates in the Clinic's quality improvement programs related to efficiencies and effectiveness of care, participates in all quality assurance/control programs.
- Maintains exam rooms and nurses' station in a neat and orderly manner. Performs basic maintenance of medical equipment.
- Supports front office staff with answering phones, registering patients, scheduling appointments, outbound calls to close gaps in care, etc. as needed.
- Performs other duties as needed
- Maintain a neat, clean and organized work station.
- Pleasant phone voice and clear communication.
- Professional appearance and demeanor.
- Attend meetings and in-service training as required.
- Train staff as requested.
- Assist staff in communication with patients or care givers.
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| Minimum Qualifications: |
- Medical Assistant certification or pending certification.
- Ability to work with minimal supervision, define problems, collect data, draw valid conclusions and make sound decisions.
- Effective communication skills to discuss accounts receivable management (account status, collection policies, procedures, etc.) with patients, third party payers and clients.
- Knowledge of procedure and diagnosis coding, workers’ compensation requirements and third party payer requirements.
- Ability to follow directions promptly and efficiently, work closely with others as a team player and be able to multitask.
- Ability to lift up to 20 pounds with or without reasonable accommodations.
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